Microsoft Office 2007 Suite Closing randomly "stopped interacting with Windows and was closed"

Dears,

Hope that you having a great day. First of All I'm facing a serious problem annoying my colleagues at My corporate.

The problem occur on daily bases and randomly from time to another.

the outlook hang after I open it, when trying to navigate to any tap or ribbon It hangs. then after a long wait it start working.

then after a while it close and saying Word or outlook stop responding and close.

we tried to start it again and it works with the same performance then I begin to get annoyed with users complaint.

anyway I tried to open the event viewer to check and I got the following events from outlook and word.

here is the event viwer log I caught for outlook and Word

Word

Outlook

 

Please note the we are using the following,

Office version is Office 2007 SP3

32 and 64 OS

we remove the whole office suite and re-install it without success.

Appreciating your prompt feedback

Thanks

Fikry

March 26th, 2015 9:17am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics